Job Details
Job Description
Responsibilities
Client Portfolio Reviews
Analyse performance of client portfolios and prepare review reports according to company policies and standards.
Conduct client portfolio review meetings and ensure timely submission of all reports.
Servicing Existing Clients
Provide ongoing financial advice in collaboration with the Wealth Planner (risk, market trends, investment performance, benchmarks, insured values).
Process and implement client instructions: switches, repurchases, maturities, surrenders, Section 14 & Section 37 transfers.
Resolve all client concerns, queries, and complaints related to portfolios.
Facilitate opening of CCM accounts and authorise payments.
Assist with tax-related queries.
Support clients with wills, signing, and estate execution alongside the executor.
Apply Treating Customers Fairly (TCF) principles in all interactions.
Generating New Business
Identify new business opportunities and promote the full range of EFG’s products and services.
Leadership & Support
Collaborate with service providers to resolve client service issues.
General Administration
Document client interactions promptly.
Maintain and update client records and databases, including static data.
Ensure compliance with FICA and FAIS requirements.
Requirements
- Fluent in English and Afrikaans.
BCom degree
CFP Accreditation
RE Qualification
Approximately 5 years’ experience in the financial services industry.
Wealth Manager or Paraplanner experience advantageous.
Own vehicle and valid driver’s licence.
Strong understanding of the financial services industry.
Compliance with company policies and style guidelines.
Proficient in Microsoft Office (Word, PowerPoint, Outlook, Excel).
Knowledge of FICA, POPIA, and service provider product platforms.
Strong teamwork and supervisory ability.
Persuasive communication across all levels.
Excellent multitasking, time management, and prioritisation.
Ability to work in a fast-paced environment.
Professional, consultative approach to client engagement.
Strong planning and organisational skills.
High attention to detail.
Results-driven and self-motivated.
Positive attitude and effective problem-solving skills.
Persistent and tenacious.
Benefits
- Salary: Based on experience and qualifications.
Contact Hire Resolve for your next career-changing move today
- Apply for this role today, contact Gustav Vogel at Hire Resolve or on LinkedIn
- You can also visit the Hire Resolve website: hireresolve.us or email us your CV: [email protected]
- Please use "Wealth Manager" as your subject line when applying via email
We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future